Our return policy lasts 15 days. If 15 days have gone by since your purchase, we cannot offer you a refund or exchange.
Items must be unused and in the same condition that you received it in order to be eligible for a return. They must also be in the original packaging. Sale items are not eligible for return. If you would like to request a credit/return, please contact us upon receiving your order at 503-830-7086 or firstname.lastname@example.org
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, less all shipping charges.
Product returns should be mailed to: Conserva, 1720 NW Lovejoy St, #108, Portland, OR 97209.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We highly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.